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CLIENT SUPPORT

If you forgot your username, please contact your financial advisor or Client Access Support.

For assistance with login issues, please contact Client Access Support at 877-RJ-ACCESS (877-752-2237)

Hours

For technical support:
  • Monday through Friday: 8 a.m. to 9 p.m. ET (excluding holidays)
  • Saturday and Sunday: 8 a.m. to 5 p.m. ET (excluding holidays)

For client service, comments and suggestions:
  • Monday through Friday: 8 a.m. to 9 p.m. ET (excluding holidays)