Client Access | Support

Your Browser Does Not Accept Cookies

The system has detected that your web browser does not accept cookies. Cookies are data files that contain a unique ID tag placed on your computer, which is used for authenticating, session tracking, and maintaining specific information about users, such as the preferences you set the last time you used the website.

If you have a P3P-enabled browser or have your cookies blocked, you may not be able to access some custom features or state-specific information in Client Access.

For example, to ensure that we do not ask you for information repeatedly, our pages set a browser cookie on your computer containing a secure and unique ID tag identifying you. As you navigate around the site your unique ID tag is randomly generated and is the only information we collect.

For more information on how we collect and use information online, see our complete privacy policy.

For instructions on enabling cookies, click the link for the browser you are using:

Internet Explorer

  1. Click Tools > Internet Options.
  2. Click the Privacy tab.
  3. In the Settings section, click the Sites button. The Per Site Privacy Actions dialog box appears.
  4. Type the Client Access website address in the Address of website field and click the Allow button.
  5. Click OK.


  1. In the top-right corner of Chrome, click the Chrome menu > Settings.
  2. At the bottom of the page, click Show advanced settings.
  3. In the Privacy section, click the Content settings button.
  4. In the Cookies popup, choose the '(recommended)' settings.


  1. Click Tools > Options.
  2. Click the Privacy option.
  3. Click the Exceptions button. The Exceptions - Cookies dialog box appears.
  4. Type the Client Access website address in the Address of web site field, and click the Allow button.
  5. Click the Close button.
  6. Click OK to close the Options dialog box.


  1. From the Safari menu, select Preferences. The Preferences dialog box appears.
  2. Select the Security icon.
  3. For the Accept Cookies option, select the Only from sites you navigate to radio button.
  4. Click the Close button.